Our team of Support Ninjas are on hand to give same-day support and help with all kinds of online challenges. Clients love the speed and efficiency - just pick up the phone and they'll be happy to help.
Help when you need it
We are the customer-first Digital Agency, so that means being on hand to help as quickly and efficiently as possible.
David, Dan and Elliot have many years of online experience to help with the toughest online challenges. Over the years, they have helped with:
- Campaign creation and updates
- Content updates
- CMS support
- Offers and day-to-day updates
- Feature development
- Surveys, heatmaps and ongoing testing
- Image and asset creation
- Animations and design
If you're looking for help with a new project, then it's best to talk to Neil. Once the project is completed, then the Support Ninjas will get more involved to continue providing great customer service.
“Having only recently begun work with the team from Semantic, my experience, in summary, has exceeded all of my expectations. The team carry themselves with such professionalism, enthusiasm and offer a service personally attuned to meeting all of my business needs.”
“Very open-minded; constantly evolving attitude and a hands-on mentality”
“We have worked with Semantic for many years. Their guidance, advice and creativity as our online presence has evolved has been invaluable. They have helped us develop a suite of international sites, working in a number of different languages, with complex back office systems. The team are always ready to discuss different options and suggest the most effective solution and they always deliver on time and to budget. Semantic are a pleasure to work with.”
“Relaunching and opening a brand new attraction is always complicated, so it was great that they took time to really understand the needs of the attraction and to offer insight and knowledge based on their experience with others attractions to help.”
“Dan, David and all of the Semantic team have created a website that is beyond even our wildest expectations. Their insight has helped us think about our digital presence in a totally different way which has helped accelerate our charity to the next level. They have made what we thought would be a massive headache into a seamless process from start to finish - offering a soundboard for ideas and expert management to bring it all together swiftly while minimising the impact on our service.”