Our team of Support Ninjas are on hand to give same-day support and help with all kinds of online challenges. Clients love the speed and efficiency - just pick up the phone and they'll be happy to help.
Help when you need it
We are the customer-first Digital Agency, so that means being on hand to help as quickly and efficiently as possible.
David, Dan and Elliot have many years of online experience to help with the toughest online challenges. Over the years, they have helped with:
- Campaign creation and updates
- Content updates
- CMS support
- Offers and day-to-day updates
- Feature development
- Surveys, heatmaps and ongoing testing
- Image and asset creation
- Animations and design
If you're looking for help with a new project, then it's best to talk to Neil. Once the project is completed, then the Support Ninjas will get more involved to continue providing great customer service.
“A real joy to work with, the Semantic Team, specifically Dan, David and Neil (whom I work with) are highly skilled professionals who are passionate, motivated and a true extension of our team here.”
“It goes without saying that the 'birth' of our new website has engendered the success of our appeal beyond our initial expectations. And as dramatic as it may sound, 'you' have literally saved lives in Rwanda and we are all very much in your debt.”
“It's often said that there is always room for improvement but honestly the support we receive is excellent and it's difficult to improve on that.”
“Very flexible with us throughout COVID. Overall a very high level of service.”
“From the outset, we have found Semantics approach to web development to be of an exceptionally high standard. We now have a fully content managed, mobile-friendly web site. On a monthly basis, we are at least 20% up on visits to the website compared to the previous year. The ongoing support we have received has been impressive with short response times and high-quality advice. Overall, Semantic went well above what was asked of them and as a result, we have a website which is generating additional traffic, engaging visitors and far surpassing the results we expected.”